True Mosaics Studio Cancellation Policy

True Mosaics Studio reserves the right to cancel any class. If True Mosaics Studio has to cancel a class you will receive your choice of a full refund or credit for another class

Weekend or Multi-Week Class hosted by True Mosaics Studio

14 days or more, before the first day of class: Your registration fee will be refunded, minus a $25 processing fee. 

7 to 13 days before the first day of class: Receive a credit towards a future class, minus a $25 processing fee.

7 days or less before the first day of class: No refunds or credits will be given.

Workshop/ class credits expire one year from date of original class/ workshop. No guarantee that same workshop will be offered again. 

Multi-Day, Week-Long Intensives, Retreats and Visiting Artist Workshops

Cancellations least 30 days before the first day of class: Your registration fee will be refunded, minus a $50 cancellation fee.

Cancellations 29-15 days before the first day of class: Class credit only, minus a $50 cancellation fee.

Cancellations less than 15 days before the first day of class: No refunds or credits will be given.

Hacienda Mosaico and True Mosaics Studio Cancellation Policy for 2021

A 50% deposit is due to secure a space in the workshop.

Remaining 50% is due 45 days before workshop start date.
Deposit/ fees paid are refundable- minus $50 admin fee- up to 30 days before workshop.
Up to 30 days before start day of workshop deposit/ fees paid can be applied to future workshop
Less than 30 days out from workshop start date fees paid are non-refundable.


Travel Insurance*
It is strongly recommended that all workshop participants purchase Trip Cancellation, Emergency Medical Evacuation, Baggage, Accident and Medical insurance from a reputable insurance company.

Should any workshop/retreat be canceled by Hacienda Mosaico or True Mosaics Studio the entire amount paid will be refunded within fourteen days after cancellation. Once this occurs, Hacienda Mosaico nor True Mosaics Studio have no obligation regarding any additional costs or fees related to the issuance and/or cancellation of airline tickets or other travel reservations.

Hacienda Mosaico or True Mosaics Studio accepts no liability for any airline cancellation penalty incurred by the purchase of a non-refundable ticket. Nor does it accept liability for canceled flights.

PLEASE NOTE: Class credit does not guarantee you a spot in a future class, there must be space available, and you must contact True Mosaics Studio to register and send any additional class fees. The above policies apply to class credits.